Specification Through Turnover
Flooring Commissioning spans four phases.
Phase 1: Pre-Installation Review
Before work begins, the agent reviews project specifications, manufacturer requirements, and approved submittals. This establishes the verification baseline — what needs to be followed and how compliance will be confirmed.
Outcome: Documented baseline before materials arrive.
Phase 2: Substrate Verification
Before installation starts, the agent verifies that required substrate testing (moisture, pH, flatness) was performed correctly and results meet specification requirements.
The agent does not perform testing. The agent confirms testing was done per applicable standards (ASTM F2170, F1869, F710) and documents the results.
Outcome: Problems discovered before flooring arrives, when correction is least expensive.
Phase 3: Acclimation and Installation Monitoring
During work, the agent monitors environmental conditions (temperature, humidity) and observes installation practices against manufacturer requirements.
Verification includes: acclimation documentation, continuous environmental data, adhesive application methods, and installation procedures.
The agent does not direct the contractor's means and methods. The agent observes and documents whether manufacturer requirements are being met.
Outcome: Real-time verification while corrective action is still possible.
Phase 4: Commissioning Documentation
At turnover, the agent delivers a comprehensive verification report: substrate test verification, environmental data, installation observations, photographs, and any deviations identified.
This is the neutral evidentiary record — the documentation that resolves warranty disputes and establishes accountability.
Outcome: Defensible record for the life of the flooring system.
Independence Is Essential
The commissioning agent must be independent from the installer and manufacturer. Without independence, verification has no credibility in disputes.
Self-certification carries no weight when warranty claims are filed. Independent third-party documentation resolves accountability with evidence.
What Changes
Without Flooring Commissioning, compliance is assumed. The owner relies on contractor self-certification and has no independent record when failures occur.
With Flooring Commissioning, compliance is verified and documented by an independent third party. The commissioning documentation provides evidence that resolves disputes with facts.